SHIPPING & DELIVERY
Shipping Policy
All orders are processed within 5 to 10 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
All packages will be shipped 2 - 5 business days after order is completed. Shipping charges for your order will be calculated and displayed at checkout. Price of shipping will be determined by the weight and destination of the packaged, using USPS guidelines. Pick up and local delivery will be available upon request.
In-Store Pick Up
You can skip the shipping fees with free local pickup at Ally's Print Shop, in Afton, Iowa. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 5 to 10 business days. We will send you an email when your order is ready along with instructions.
Our in-store pickup hours are Monday through Friday 5pm - 7pm. Pick up times on weekends will vary. Please have your order confirmation email with you when you come.
RETURN & EXCHANGE
Return & Exchange Policy
Custom and personalized order are made to-order and have no return or exchange available for these orders.
We accept returns up to 10 days after delivery, on orginal items. If the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at ally@allysprintshop.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at ally@allysprintshop.com